Shipping & Dispatch Information
We deliver worldwide from Melbourne, Australia
Please allow 1-2 business days for order to process and be dispatched.
Additional processing days may apply for orders placed during sales, promotional periods, weekends and public holidays.
Australia and New Zealand
Free shipping for orders over AUD $99 delivered within Australia and New Zealand; standard and express shipping available with fixed rate for orders AUD $99 and under.
Free Local Pickup
If you are in Melbourne, Victoria Australia you are welcome to pick up your order for free from our Burwood Warehouse. Just select Local Pickup at the checkout. You will receive an email letting you know when your order is ready to pick-up.
Australia
Purchase Value | Freight Charge | Estimated Delivery |
Less AUD $99 | AUD $10 Standard Delivery | 3-7 Business Days |
AUD $15 Express Delivery | 1-3 Business Days | |
AUD $99+ | Free Standard Delivery |
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New Zealand
Purchase Value |
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4-7 Business Days |
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4-7 Business Days |
International
A fixed shipping fee of AU$35 will apply to all other international orders.
To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.
The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.